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File a Complaint

Please note:

If your complaint relates to enforcement of minimum wage or collection of wages owed, go to the Bureau of Labor and Industries, Wage and Hour Division: http://www.oregon.gov/BOLI/WHD/W_Whhowinf.shtml

For discrimination complaints, go to the Bureau of Labor and Industries, Civil Rights Division: http://www.oregon.gov/BOLI/CRD/C_Crcompl.shtml

If you have a food safety concern, those issues are usually best addressed by a local county health department. Both the Oregon Health Authority and the Oregon Department of Agriculture regulate food borne illness: http://public.health.oregon.gov/HealthyEnvironments/FoodSafety/Pages/index.aspx

Complaint Process

Program Directive A-219 establishes policies and procedures for handling complaints relating to workplace safety and health conditions.

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Complaints are evaluated by field office managers, and handled one of two ways:

  1. An inspection of the alleged hazard(s) at the employer's work site.
  2. An inquiry, which is handled by letter or phone and fax to the employer.

Oregon OSHA will choose whether to conduct an inquiry or inspection. This allows the division to use resources where the most serious workplace hazards may exist. Employees who request an inquiry may request an on-site inspection of potential violations and hazards if they are not satisfied with the inquiry.

If an inquiry is handled by phone and fax, a division representative calls the employer, describes the alleged hazards and then follows up with a faxed letter. Otherwise, a letter will be mailed by certified mail to the employer. The employer must respond in writing within five days for phone and fax letters, and ten days when sent by mail. The employer must identify any problems found and document actions they have taken or planned to correct the hazard(s). The person who filed the original complaint will receive a copy of the employer's response. If the response is unsatisfactory, an on-site inspection may be requested.

Employees or their representatives may request an inspection of a workplace if they believe there is a violation of a safety or health standard, or if there is any danger that threatens physical harm, or if an "imminent danger" hazard exists. Anyone who knows about a workplace safety or health hazard may contact Oregon OSHA and the hazards will be evaluated.

Oregon OSHA will keep the employee's identity confidential at the employee's request. Confidentiality requires a signature as per ORS 654.062(4) of the OSEAct.

Filing a Discrimination Complaint with the Oregon Bureau of Labor and Industries (BOLI)

Per ORS 654.062(5) it is an unlawful employment practice to discriminate against any employee or prospective employee because the employee has opposed any practice prohibited by ORS 654.001 to 654.295 and ORS.654.750 to 654.780 (Oregon Safe Employment Act), filed a complaint with Oregon OSHA, instituted or caused to be instituted any proceeding under the Oregon Safe Employment Act, or has testified or is about to testify in such a proceeding.

Any employee or prospective employee who believes that they have been barred or discharged from employment, or otherwise discriminated against by any person in violation of the above may, within 90 days after the employee has reasonable cause to believe that a violation has occurred, file a complaint with the Commissioner of the Oregon Bureau of Labor and Industries alleging discrimination under provisions of ORS 659A.820.